Stay Connected in Japan with eKapi
Instant eSIM for travelers, students, and business trips. No SIM card, no hassle—just scan and connect.
Basic Plan
- Essential features
- FAQ support only
- Free
Standard Plan
- All core features
- Email support
- Mid-tier price
Premium Plan
- All features unlocked
- Priority support
- Premium price
Fast Setup
Scan a QR code and connect instantly.
Multi-Language Support
Support available in Japanese, English and more.
Affordable Plans
Budget-friendly pricing for travelers and students.
How it Works
Get online in three simple steps.
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Buy an eSIM
Choose a plan that fits your trip.
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Scan the QR
Add the eSIM in your phone settings.
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Connect
Switch it on and you’re online.
FAQ
Common questions about our eSIM service.
Which devices are compatible?
Most recent iPhone and Android models that support eSIM. To check, open Settings and look for “Add eSIM” or “Add Mobile Plan”.
When does my plan start?
Billing begins when you activate the eSIM on your phone (turn it on)—not at the time of purchase.
How do I install the eSIM?
After purchase, scan the QR code → follow your phone’s prompts → turn on the new line. It only takes a few minutes.
Can I use hotspot/tethering?
Yes. Hotspot is supported on most devices and plans unless the plan page states otherwise.
What networks will I connect to in Japan?
You’ll connect to major nationwide carriers with broad coverage in cities and rural areas.
Can I get a refund or reissue?
Unused and unactivated eSIMs may be eligible for a refund or reissue. Activated eSIMs are typically non-refundable.
Do you offer multi-language support?
Yes. Support is available in Japanese and English, with more languages coming soon.
Customer Reviews (Coming Soon)
We’ll publish real reviews after launch.
Coming soonStay tuned.